Website Migration
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Q: What precisely does web site migration mean and what does it include?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We’ll transfer your website(s) to our top–class cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can result in lost info and unwanted downtime. That is why we will do all that for you for free!We’ve got highly trained administrators whose chief job is to make certain that your website performs exactly as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based upon popular apps such as WordPress and Joomla™.
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Q: Just how long will it take for my website to be migrated over to your platform?
A: While we can’t give you a precise time interval, since there are lots of variables, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll do our very best to move your website within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
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Q: My privacy is essential for me. What data do you need?
A: We will need the login information for your current web hosting provider’s Control Panel and the site’s name (domain name).
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Q: The login info for my hosting account is sensitive. How can I rely on you?
A: User privacy is indeed one of our greatest concerns – for this reason, both our payment page and our CP login page are secured with enterprise–grade Secure Sockets Layer certificates. We use safety measures, which include, but are not limited to: physical, electronic and administrative procedures to protect the details that we receive on the World Wide Web. And we’ve got a detailed and strict Privacy Policy, which outlines the types of information that we collect.
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Q: Will there be any outage for my web site?
A: Your site will continue to work just like it did before with your old web hosting provider. When we are done with the migration, your website will be configured to work on our web hosting platform and we’ll ask you to preview it. If everything is working correctly, all you will need to do is edit the NS records for your domain. Your website will be migrated to us with no downtime.
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Q: Will my old hosting provider need to provide any information/assistance?
A: Nah. Aside from your login info for the Control Panel, we won’t need anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the transfer either.
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Q: Which hosting providers can you transfer data from?
A: We can migrate your website from any hosting provider or any Linux–powered hosting platform as long as we can get access to the Control Panel and there is FTP access available.The only websites that we cannot migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.