Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Warranty

  • Our tech help and support Dept is present 24x7 to take care of all of your current service demands. Every ticket you submit to us shall be responded to within up to 1 hour. If your situation requires aid from an admin, we will address the ticket to the person on duty and will let you know that the situation is being resolved.

  • Top quality support service

  • Qualified Tech Assist Service

  • We offer you 24 hours a day technical help and support via a super–fast ticket solution included in your Control Panel. You’re able to e–mail us all the time about any of the applications that come pre–configured on your virtual server, such as the desired Linux distribution, the server administration panel and our in–house created Web Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • An exhaustive and routinely updated article base is incorporated into our custom–built Web Control Panel. It gives you quick tips about how to perform all of the regular site administration jobs. The Help zone supplies exhaustive how to tutorials and step–by–step video training. You can access the Help section by pressing the Help or Video buttons in the top right part of each Control Panel section.