Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent support on–time is our high priority, so that we back up each Linux hosting plan with a 1–hour ticket resolution warranty. Once you share a ticket or drop an email, our client tech support crew will do all they possible can to give the most appropriate answer to your problem and to offer advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our crew of specialists is going to be on–line for you 24x7x365 to react to all your queries and to correct any situation that you may have. You can open a technical support ticket from your Web Control Panel or send us an e–mail any time. Also, on business days, you are able to ring us or make use of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a detailed practical knowledge base into the Control Panel that will help you get valuable step by step details at any time. Each area of the Control Panel features its own contextual help area presenting a list of how–to posts. We have also organized educational videos to offer you a more effective visual representation of how to accomplish any presented task.