A live chat is a real-time way of communication between a web hosting provider's support crew and its clients. It's an efficient way to get some information about the website hosting services or get some issue resolved because you're talking to a live representative. The advantages of using a live chat service instead of calling or opening a support ticket are the smaller possibility of errors at the time you exchange info like usernames or domain names, the more rapid response time because the communication is live and the fact that you don't have to stay on the chat all the time - you can do something else while the representative investigates the issue involved. Also, you are able to be a part of a live chat room from any kind of computer that is connected to the web, avoiding the telephone fees that you will have to pay in case you are calling to a different country.

Live Chat Support in Hosting

We supply a live chat assistance service for all of the Linux hosting that we offer and we're able to support you with almost everything in real time. In case you don't have an account with us yet, we will be able to give you more information about the packages in order to help you to get the most suitable package. If you are a current customer, we will be able to assist you with any billing or general issue plus with lots of common tech problems, such as an email address installation in a desktop email client. When you can't call us for some reason or you're in some country where we don't have a local telephone number, the live chat will be the best choice to get in touch with us. Certainly, some problems require more time to examine and test, which means that you'll have to open a ticket to our technicians, however, we are able to save your time and assist you with a number of problems on the chat.